FAQ’s

What are your delivery charges?

UK Delivery-3.95 standard, 3-5working days

Do you ship worldwide?

Delivery cost to Europe £8.95 standard approx 5-10 working days.

Delivery cost rest of world £10.95 standard approx 5-10 working days

*Please note working days do not include weekends.

My parcel has not arrived in the stated time.

If you are not in to take delivery of your order, the package will be returned to your local sorting office. A note will be posted through your door to inform you. You will be contacted if your package has been returned to us to re-arrange delivery.

What if I wish to return my items?

If you are not satisfied with your items, then please e-mail us immediately at [email protected] to inform us. Then please return your jewellery within 14 days of receipt for a refund or exchange. Please note that return postage fees are the responsibility of the customer. Items must be unworn, in new condition, have all tags attached and in original packaging. Please note that due to hygiene regulations, pierced earrings are non-returnable.

Contact us at :[email protected] regarding returns.

e-mail:[email protected] for any queries or information regarding your order.

Do you have a shop?

Yes, Olivia Divine’s boutique is situated in Liverpool’s Metquarter shopping mall. Here we stock a vast range of high fashion jewellery. Many of our designs are handmade, one-off unique pieces. We are continually adding to our collection and regularly design and make to order. We are open Mon-Sat 9.30-6pm, Sun 11-5pm.

Olivia Divine Jewellery
28 The Metquarter
35 Whitechapel
Liverpool
L1 6DA